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08/05/2014 18:13
Delivery

You can pick up kokedamas you fall in love with in our studio, (1095 Budapest, Soroksári út 110.), or we can arrange home delivery for you. There might be products that cannot be sent by home delivery due to their size or vulnerability, but we will always inform you if this is the case.

Your kokedama or terrarium or wabi ball can reach you in the following two ways: either you come and visit -- then you can pick-and-choose the item that you love best -- or we deliver the product(s) you order, in this case you'll receive the one that we love best. In some cases we will discourage courier delivery or international shipping, due to the nature of the product -- we'll get in touch with you in that regard.

We will be pleased to welcome you in our Budapest studio (Soroksári út 110), where you can comfortably look around, and even select products that you cannot find in the webshop. 

 

If you find home delivery as a more comfortable solution and you reside in Budapest, we recommend Hajtás Pajtás (bicycle courier service). Bike couriers are the fastest option; so plants will have to stay inside the box only for a short while. 

Most of kokedamas will not mind not seeing sunlight for a a few days. Within Hungary, DPD courier service will usually deliver the balls on the next day following the dispatch to almost all destinations. For international deliveries, we will explore the most cost effective option depending on country, plant, and the weight of the package, please consult us before ordering. We usually check furgefutar.hu for the best deals, you may do the same to get an idea.

We will typically deliver the selected product(s) within 5-7 days following the order, but this may happen sooner with the cooperation of the bicycle couriers. If you have a specific day for receiving your order, then please let us know prior to ordering, and we will inform you about the possibilities.

We usually arrange deliveries -- other than bike couriers -- on Tuesdays, so that weekend delays in the delivery is avoided. The package will arrive the next day within Hungary, for international deliveries it varies according to the destination country. But again: if you need to receive the package on a specific day, then you should to inform us in advance: info@petiteplanet.eu.

PLEASE NOTE THAT WHEN YOU ORDER ANY PRODUCT FROM THE WEBSHOP IN MOST CASES YOU WILL NOT RECEIVE THE SAME PRODUCT THAT WAS SHOWN ON THE PHOTOGRAPH BUT ANOTHER PRODUCT OF THE SAME TYPE!

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